Customer Care Executive

Join Shrimanchu Info Solutions Private Limited as a Customer Care Executive in Hoodi, Bengaluru. Freshers can apply. Salary is up to ₹30,000/month. The team is filling 30 vacancies.

Note from the employer

Skills Required:Excellent English + Hindi Qualification : Graduation (10+12+Bachelors)Salary : 4.2 Lpa / 30000 Take-Homeexperience : Minimum 1 Year In Bpo (Inbound/Outbound). Type : Inbound, Domestic, Sales, Outbound | Languages : Hindi

Key responsibilities

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

What you get

The salary for this role is ₹21,500 – ₹30,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Languages: Hindi

Quick facts

• Location: Hoodi, Bengaluru, Karnataka
• Openings: 30
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.