Customer Care Executive

Shrimanchu Info Solutions Private Limited has an opening for a Customer Care Executive based in Shivaji Nagar, Bengaluru. The pay goes up to ₹27,000/month. There are 30 open positions.

Note from the employer

Customer Care Executive For Voice Process,. Type : Outbound, Sales, Inbound | Languages : Hindi

Salary

Compensation: ₹21,500 – ₹27,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• Education: Graduate
• Good knowledge of Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Hindi

Position details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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