Customer Care Executive

Shrimanchu Info Solutions Private Limited has an opening for a Customer Care Executive based in Hoodi, Bengaluru. Salary is up to ₹30,000/month. Freshers can apply. The team is filling 30 vacancies.

In the employer’s words

Customer Care Executive For Voice Process , Semi Voice Process . Type : Inbound, Domestic, Outbound, Sales | Languages : Malayalam, Hindi

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Malayalam, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Malayalam, Hindi
• A patient, customer-first attitude

Day-to-day work

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.

Salary

You will be paid ₹21,500 – ₹30,000 per month.

Quick facts

• Work location: Hoodi, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.