Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Kadubeesanahalli, Bengaluru team. There are 30 open positions. You can earn up to ₹27,000/month. No experience? You can still apply.

In the employer’s words

Seller Support (E-Commerce) & Customer Support Executive For Handle Seller Queries Through Calls, Chats, Or Emails Minimum Qualification: 12Th / Graduation English & Hindi Communication Is Mandatory,6 Days Working Fixed Week Off: Sunday. Languages : Hindi

Pay and perks

You will be paid ₹25,000 – ₹27,000 per month.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• A patient, polite attitude

Job details

• Location: Kadubeesanahalli, Bengaluru, Karnataka
• Work type: On-site
• Interview timings: 10:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.