Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Kudlu Gate, Bengaluru team. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Customer Care Executive For Voice Process, And Semi Voice Process. Type : Inbound, Sales, Domestic, Outbound, Mutual Funds | Languages : Hindi | Preferred Experience In : Real Estate

What the job involves

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

Compensation: ₹21,500 – ₹25,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic, Hindi, Inbound, Mutual Funds, Outbound, Real Estate and Sales
• Good English
• Freshers can apply
• Type: Inbound, Sales, Domestic, Outbound, Mutual Funds
• Languages: Hindi
• Preferred Experience In: Real Estate
• You are customer-first and calm under pressure

Quick facts

• Location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shrimanchu Info Solutions Private Limited today.