Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Kundalahalli, Bengaluru team. You can earn up to ₹25,000/month. There are 30 open positions. Great for first-time job seekers.

In the employer’s words

Customer Care Executive For Voice Process, Semi Voice , Rotational Shift . Type : Inbound, Domestic | Languages : Hindi | Preferred Experience In : Real Estate

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Domestic, Hindi, Inbound, Real Estate
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi
• Preferred Experience In: Real Estate
• Someone polite and patient

Compensation

You will be paid ₹21,500 – ₹25,000 per month.

Your responsibilities

As a Customer Care Executive, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Kundalahalli, Bengaluru, Karnataka
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.