Customer Care Executive

Shrimanchu Info Solutions Private Limited is hiring a Customer Care Executive in Kadubeesanahalli, Bengaluru. There are 30 open positions. The pay goes up to ₹25,500/month.

In the employer’s words

Customer Care Executive For Voice Process, & Semi Voice Process . Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹21,000 – ₹25,500 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi

Job details

• Work location: Kadubeesanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shrimanchu Info Solutions Private Limited today.