Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, AECS Layout, Bengaluru. 30 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹27,000/month.

Employer’s description

Customer Care Executive For Voice Process . Semi Voice Process , Email & Chat Process . Type : Inbound, Outbound, Domestic, Sales | Languages : Malayalam, Tamil, Kannada, Hindi

Salary and benefits

The salary for this role is ₹21,500 – ₹27,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Malayalam, Tamil, Kannada, Hindi

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Location: AECS Layout, Bengaluru, Karnataka
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.