Customer Care Executive

Join Shrimanchu Info Solutions Private Limited as a Customer Care Executive in Kadubeesanahalli, Bengaluru. The team is filling 30 vacancies. The pay goes up to ₹27,000/month. Freshers can apply.

In the employer’s words

Customer Support Executive For Voice & Semi Voice Process, Rotational Shift. Type : Inbound, Outbound, Sales, Domestic | Languages : Malayalam, Hindi

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, Hindi, Inbound, Malayalam, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Malayalam, Hindi
• A calm under pressure, patient attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

The salary for this role is ₹21,500 – ₹27,000 per month.

Quick facts

• Location: Kadubeesanahalli, Bengaluru, Karnataka
• Vacancies: 30
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.