Customer Care Executive

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Executive for its Kudlu Gate, Bengaluru team. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹25,000/month.

Employer’s description

Customer Care Executive For Voice Process And Rotational Shift . Good In Hindi & English . Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi | Preferred Experience In : Real Estate

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹21,000 – ₹25,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Outbound, Real Estate and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi
• Preferred Experience In: Real Estate
• A customer-first, polite attitude

Job details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.