Customer Care Executive

Join Shrimanchu Info Solutions Private Limited as a Customer Care Executive in Kudlu Gate, Bengaluru. 20 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Employer’s description

Customer Care Executive For Voice Process, Semi Voice Process. Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi

Your responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹21,500 – ₹22,000 per month, based on skills and experience.

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Openings: 20
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shrimanchu Info Solutions Private Limited.