Customer Care Executive

A new Customer Care Executive role is open at Shrimanchu Info Solutions Private Limited, Kadubeesanahalli, Bengaluru. Salary is up to ₹27,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Customer Care Executive For Voice Process And Semi Voice Process. Rotational Shift . Type : Domestic, Sales | Languages : Malayalam, Hindi

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Malayalam and Sales
• Good English
• Freshers can apply
• Type: Domestic, Sales
• Languages: Malayalam, Hindi
• You are polite and customer-first

What you get

Compensation: ₹21,500 – ₹27,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Kadubeesanahalli, Bengaluru, Karnataka
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Shrimanchu Info Solutions Private Limited.