Customer Care Officer

Start your next role as a Customer Care Officer with Shrimanchu Info Solutions Private Limited in Shivaji Nagar, Bengaluru. You can earn up to ₹25,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

In the employer’s words

Customer Care Executive For Voice Process . Type : Inbound, Outbound, Sales, Domestic | Languages : Hindi

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Sales, Domestic
• Languages: Hindi
• A calm under pressure, customer-first attitude

Salary and benefits

You will be paid ₹21,000 – ₹25,000 per month.

What the job involves

As a Customer Care Officer, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.