Customer Care Officer

Shrimanchu Info Solutions Private Limited wants to bring on a Customer Care Officer for its Hoodi, Bengaluru team. You can earn up to ₹30,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Customer Care Support For Semi Voice Process & Voice Process Good In Hindi & English. Type : Inbound, Outbound, Domestic, Sales | Languages : Hindi

Salary

Compensation: ₹21,000 – ₹30,000 per month.

What you will do

As a Customer Care Officer, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Hindi
• A calm under pressure, customer-first attitude

Position details

• Location: Hoodi, Bengaluru, Karnataka
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shrimanchu Info Solutions Private Limited reviews applications regularly.