Customer Coordinator

Start your next role as a Customer Coordinator with Shripad Associates And Facilitators in Marine Lines East, Mumbai. 6 candidates will be hired for this role. The pay goes up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Acts As The Main Link Between Clients And Internal Company Teams. Languages : English, Marathi, Hindi

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• A calm under pressure, polite attitude

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Marine Lines East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 6
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Shripad Associates And Facilitators reviews applications regularly.