Crm Specialist / Crm Executive

Start your next role as a Crm Specialist / Crm Executive with Shunya Tattva Management Consultants in Taloja, Mumbai. The pay goes up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Verbal communication, Complaint handling, CRM tools, Hindi and English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Position details

• Location: Taloja, Mumbai, Maharashtra
• Vacancies: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shunya Tattva Management Consultants reviews applications regularly.