International Bpo Executive

Shunya Tattva Management Consultants is looking for an International Bpo Executive to join its team in All Mumbai, Mumbai. Salary is up to ₹35,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and International
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A polite, customer-first attitude

What the job involves

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Position details

• Job location: All Mumbai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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