Phone Banking Officer

Shunya Tattva Management Consultants wants to bring on a Phone Banking Officer for its Thane West, Mumbai team. 10 candidates will be hired for this role. Salary is up to ₹35,000/month.

In the employer’s words

Sell Banking Products To Customers In Us,Uk&Canada. Handle Customer Interaction Over Calls. Achieve Sales Targets & Maintain Service Quality. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English, Gujarati

Salary and benefits

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

What you will do

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Gujarati, Hindi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English, Gujarati
• You are customer-first and patient

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Shunya Tattva Management Consultants.