Phone Banking Officer

Join Shunya Tattva Management Consultants as a Phone Banking Officer in Thane West, Mumbai. The team is filling 30 vacancies. You can earn up to ₹35,000/month.

Note from the employer

Opening With Banking Sector For Vrm Profile - Voice Banking Sales Process In Thane / Andheri / Ghansoli Salary Upto 5.5Lpa On Bank Payroll. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi, English

Your responsibilities

As a Phone Banking Officer, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Job details

• Location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Shunya Tattva Management Consultants.