Teamleader

Shunya Tattva Management Consultants is looking for a Teamleader to join its team in Andheri, Mumbai. There are 2 open positions. You can earn up to ₹55,000/month.

Note from the employer

Hi Folks/Hiring For A Customer Growth Manager Role/Loc: Andheri/Salary Upto 8.5Lpa/Immedaite Joiners Only/Exp: 3Yrs Plus/Skills: Team Management/Revenue Budget/Operational Management/Coaching Development/Customer Rel Management/Cross Departmental Collaboration/Interested Candidates Share Cvs At Khushi@Shunyatattva.Co.In Or Whts Up At 9869200181. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary and benefits

Salary: ₹40,000 – ₹55,000 per month, based on skills and experience.

Job at a glance

• Job location: Andheri, Mumbai, Maharashtra
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

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