Telecaller

Shunya Tattva Management Consultants is hiring a Telecaller in Thane, Mumbai. There are 5 open positions. You can earn up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Potential Customers To Generate Leads And Close Sales. Handle Inbound Calls And Assist Customers With Queries, Complaints, Or Service Requests. Explain Product/Service Features, Pricing, And Benefits Clearly. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Inbound, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English

Salary

Compensation: ₹12,000 – ₹20,000 per month.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Openings: 5
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shunya Tattva Management Consultants.