Virtual Realtionship Manager In Ban...

Shunya Tattva Management Consultants wants to bring on a Virtual Realtionship Manager In Ban... for its Navi Mumbai, Mumbai team. The team is filling 20 vacancies. Salary is up to ₹40,000/month.

Employer’s description

We Are Looking For A Dynamic And Target-Oriented Virtual Relationship Manager To Manage And Grow Customer Relationships Through Calls And Online Communication. Type : Inbound, Sales, Domestic, Outbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹20,000 – ₹40,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Sales, Domestic, Outbound
• Languages: Hindi, English

Day-to-day work

• You will resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Shunya Tattva Management Consultants.