Voice Process Associate

Start your next role as a Voice Process Associate with Shunya Tattva Management Consultants in Juinagar, Mumbai. Salary is up to ₹22,000/month. 30 candidates will be hired for this role.

Employer’s description

Voice Customer Service In Juinagar Required Hsc Or Graduate Fresher Or Experience. Languages : English

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹14,000 – ₹22,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and patient

Position details

• Location: Juinagar, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Shunya Tattva Management Consultants reviews applications regularly.