Work From Home - Customer Care Executive

Shyamoli Paribahan Private Limited wants to bring on a Work From Home - Customer Care Executive for its remote team. 5 candidates will be hired for this role. You can earn up to ₹14,000/month.

In the employer’s words

Roles:1. Respond To Customer Inquiries And Concerns.2. Book, Cancel, Or Modify Travel Arrangements.3. Resolve Customer Complaints And Issues.4. Provide Travel Information And Recommendations.5. Document Customer Interactions And Feedback. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Telugu, Malayalam, Kannada, Marathi, Tamil, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Kannada, Malayalam, Marathi, Outbound, Tamil
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Telugu, Malayalam, Kannada, Marathi, Tamil, Hindi, English
• Someone polite and patient

What you get

Salary: ₹10,000 – ₹14,000 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday- Virtual Mode.
• Work mode: Fully remote
• Timings: 10:00 am-7:00 pm | Monday to Saturday(Including 45 minutes of break)
• Job type: Full time
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Shyamoli Paribahan Private Limited.