Work From Home - Malayalam Telecaller

Shyamoli Paribahan Private Limited is hiring a remote Work From Home - Malayalam Telecaller — work from anywhere in India. The pay goes up to ₹14,000/month. 5 candidates will be hired for this role.

Note from the employer

#Responsible For Ensuring The Overall Satisfaction Of Customers.#Addresses Customer Inquiries, Concerns, And Complaints Promptly And Professionally. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Tamil, Malayalam

What you get

The salary for this role is ₹10,000 – ₹14,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Inbound, Malayalam, Outbound, Tamil
• Female Only
• Good English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Tamil, Malayalam

Quick facts

• Work location: remote
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from home
• Employment type: Full time

Apply today and take the next step in your career with Shyamoli Paribahan Private Limited.