Customer Care Executive

Start your next role as a Customer Care Executive with Shynr in Sector 62 - Noida, Delhi. The team is filling 20 vacancies. The pay goes up to ₹26,000/month.

In the employer’s words

Customer Service Representative, Or Csr, Assists Customers With Inquiries And Issues Related To A Company'S Products And Services. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, customer-first attitude

Salary

Compensation: ₹15,000 – ₹26,000 per month.

Quick facts

• Job location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shynr reviews applications regularly.