Telecaller Inbound

A new Telecaller Inbound role is open at Siddhant Hill Resort, Thane, Mumbai. Salary is up to ₹20,000/month.

Employer’s description

Responsible For Handling Incoming Customer Inquiries And Converting Leads Into Sales By Providing Accurate Information And Personalized Solutions. Ensures Timely Follow-Ups, Maintains Customer Records, And Collaborates With Internal Teams To Deliver Excellent Customer Experience While Achieving Sales Targets. Type : Inbound, Sales

Compensation

Salary: ₹13,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Inbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Sales
• Someone calm under pressure and patient

Your responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Siddhant Hill Resort.