Education Counsellor

Siddhi Professionals has an opening for an Education Counsellor based in Borivali, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

Telecalling, Lead Generation, Generating Walk-In, Counselling Students - Parents, Converting Walk-In In Admissions, Co-Ordinating With Team, Ensuring Smooth Functioning Of Centre, Actively Participating In Marketing Activities Or Seminars In Colleges And Coaching Classes. Marketing | Type : Sales | Languages : Marathi, Hindi, English

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Basic English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Borivali, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Siddhi Professionals.