Educational Counsellor

Siddhi Professionals is looking for an Educational Counsellor to join its team in Charni Road, Mumbai. There are 2 open positions. Great for first-time job seekers. Salary is up to ₹25,000/month.

Note from the employer

Call Database And Generate Walk-Ins Through Effective Communicationcounsel Students And Parents On Professional Courses And Career Opportunitiesguide Students On Course Structure, Eligibility, And Program Benefitsachieve Monthly Admission Targets Via Calls, Walk-Ins, And Referralsmaintain Regular Follow-Ups And Convert Enquiries Into Admissions. Marketing | Type : Outbound | Languages : Marathi, Hindi, English

What you will do

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Salary

You will be paid ₹18,000 – ₹25,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Marketing, Outbound
• Basic English
• Freshers can apply
• Marketing
• Type: Outbound
• Languages: Marathi, Hindi, English
• A polite, customer-first attitude

Job at a glance

• Job location: Charni Road, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Siddhi Professionals.