Field Collection Executive

Sigma Outsourcing Services Pvt Ltd wants to bring on a Field Collection Executive for its Diva, Mumbai team. Salary is up to ₹15,000/month. Freshers can apply. The team is filling 3 vacancies.

Note from the employer

Contact Individuals To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Complaint handling and Typing speed
• Basic English
• Freshers can apply

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Job details

• Job location: Diva, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Work mode: Office-based

Ready to start? Upload your resume and apply to Sigma Outsourcing Services Pvt Ltd today.