Field Collection Executive

A new Field Collection Executive role is open at Sigma Outsourcing Services Pvt ltd, Virar, Mumbai. 2 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Complaint handling, Active listening, Hindi and English, CRM tools
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Quick facts

• Job location: Virar, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 2
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sigma Outsourcing Services Pvt ltd.