Junior Hr Executive

A new Junior Hr Executive role is open at Sigma Outsourcing Services Pvt Ltd, Andheri East, Mumbai. The pay goes up to ₹20,000/month.

Employer’s description

Recruitment Hr Operations. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Sigma Outsourcing Services Pvt Ltd reviews applications regularly.