Customer Care Associate

Sigma Staffing Solutions Private Limited has an opening for a Customer Care Associate based in Jayanagar, Bengaluru. Freshers can apply. There are 10 open positions. Salary is up to ₹24,000/month.

Employer’s description

Handling Customer Calls And Solve Their Queries. Type : Domestic | Languages : Hindi, English

Pay and perks

The salary for this role is ₹18,000 – ₹24,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone calm under pressure and polite

Position details

• Work location: Jayanagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Job type: Full time

Ready to start? Upload your resume and apply to Sigma Staffing Solutions Private Limited today.