International Bpo Executive

Join Sigma Staffing Solutions Private Limited as an International Bpo Executive in Thane, Mumbai. There are 20 open positions. The pay goes up to ₹35,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹35,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, International
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: Hindi, English
• You are patient and calm under pressure

What you will do

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time

Apply today and take the next step in your career with Sigma Staffing Solutions Private Limited.