International Bpo Executive

Sigma Staffing Solutions Private Limited is looking for an International Bpo Executive to join its team in Thane, Mumbai. The team is filling 2 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Proficiency In Language : Excellent English And Hindi, Week Off : 2 Rotational Off (Except Saturday And Sunday)Experience : 6 Months For Sales And 1 Year For Service (No Gap In Service For 1 Year Or More)Facility : Pf, Esi, Insurance And Pickup & Drop Facility From Thane Station To Office. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and polite

Salary and benefits

You will be paid ₹30,000 – ₹35,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Sat
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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