Customer Care Executive

Silaris Digi Private Limited is hiring a Customer Care Executive in Loha Mandi Naraina, Delhi. Salary is up to ₹16,000/month. The team is filling 30 vacancies.

Employer’s description

Complaint Registration. Type : Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• A calm under pressure, customer-first attitude

Pay and perks

You will be paid ₹10,000 – ₹16,000 per month.

What you will do

As a Customer Care Executive, your work will include:

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Loha Mandi Naraina, Delhi, Delhi
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Work type: Office-based
• Job type: Full time

Apply today and take the next step in your career with Silaris Digi Private Limited.