Customer Care Executive

Silaris Informations Private Limited wants to bring on a Customer Care Executive for its Greater Noida, Delhi team. The pay goes up to ₹20,000/month. There are 30 open positions.

Employer’s description

One Time Meal. Type : Inbound | Languages : Hindi, English

Your responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Compensation

Compensation: ₹14,000 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• You are polite and calm under pressure

Position details

• Job location: Greater Noida, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30

Apply today and take the next step in your career with Silaris Informations Private Limited.