Collection Telecaller(Dra)

Looking for a Collection Telecaller(Dra) role in Thane, Mumbai? Silgate Solutions Limited is hiring now. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Employer’s description

.Call Customers Regarding Pending Or Overdue Payments.Follow Up On Payment Commitments And Maintain Records.Explain Payment Options And Resolve Customer Queries. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What you will do

As a Collection Telecaller(Dra), your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Silgate Solutions Limited.