Customer Calling Executive

Silgate Solutions Limited has an opening for a Customer Calling Executive based in Thane, Mumbai. Salary is up to ₹25,000/month. Freshers can apply. The team is filling 30 vacancies.

Employer’s description

Salary- Fixed + Incentives Easy Process Basic Computer Knowledge Good Communication Skills. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Timings: 10 AM - 7 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.