Customer Care Executive (Gujarati S...

Silgate Solutions Limited is hiring a Customer Care Executive (Gujarati S... in Thane West, Mumbai. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

We Are Looking For A Customer Care Executive Fluent In Gujarati To Handle Customer Queries, Provide Support, And Ensure A Smooth Customer Experience Over Calls And Messages. Languages : Hindi, English, Gujarati

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Education: Tenth Pass
• Good knowledge of English, Gujarati and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English, Gujarati
• You are calm under pressure and patient

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Working hours: 10:AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Silgate Solutions Limited.