Fresher

Join Silgate Solutions Limited as a Fresher in Thane West, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

A Telecaller Acts As The Primary Voice Of A Company, Responsible For Making Outbound Or Handling Inbound Calls To Generate Sales, Qualify Leads, And Provide Customer Support. They Build Client Rapport, Explain Product Benefits, Resolve Issues, And Maintain Accurate Database Records, Requiring Strong Communication And Persuasive Skills.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Verbal communication, Active listening, Complaint handling and CRM tools
• Basic English
• Freshers can apply

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Silgate Solutions Limited.