Fresher Telecaller

Start your next role as a Fresher Telecaller with Silgate Solutions Limited in Thane West, Mumbai. The pay goes up to ₹18,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Fresher Telecaller Domestic. Type : Domestic, Sales, Inbound, Outbound | Languages : Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Inbound, Outbound
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Salary

You will be paid ₹14,000 – ₹18,000 per month.

Roles and responsibilities

As a Fresher Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Openings: 30
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 1:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.