Inbound Customer Service Advisor

Silgate Solutions Limited has an opening for an Inbound Customer Service Advisor based in Thane West, Mumbai. Freshers can apply. There are 30 open positions. You can earn up to ₹22,000/month.

Employer’s description

Telecalling. Languages : Marathi, Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Position details

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Silgate Solutions Limited.