Inbound Voice Process

Silgate Solutions Limited is looking for an Inbound Voice Process to join its team in Thane West, Mumbai. You can earn up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

We Have Opening For Journey Completion Process(Soft Sales), Insurance Sales, Customer Service And Collection(Dra Certified). Easy Process Basic Computer Knowledge And Good Communication Skills Salary-Fixed + Incentives. Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A customer-first, polite attitude

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Shift: 10 AM - 7 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Silgate Solutions Limited.