International Bpo Executive

Silgate Solutions Limited has an opening for an International Bpo Executive based in Thane, Mumbai. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

In the employer’s words

A Telecaller Engages Directly With Customers Via Phone To Promote Products, Generate Leads, And Resolve Queries, Driving Revenue And Enhancing Client Relationships. Languages : English

Key responsibilities

• Identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English
• Basic English
• Freshers can apply
• Languages: English
• A calm under pressure, customer-first attitude

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 4:00 PM- 8:00 PM | Monday to Friday
• Timings: 8:00 PM - 5:30 AM | Monday to Friday
• Work type: Work from office
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Silgate Solutions Limited.