Linguistic Calling

Silgate Solutions Limited is hiring a Linguistic Calling in Thane West, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Make Outbound And/Or Handle Inbound Calls In The Required Language(S).Interpret And Translate Information Accurately During Conversations.Conduct Surveys, Interviews, Or Customer Support Interactions.Maintain Call Records And Update Databases.Resolve Customer Queries And Escalate Issues When Necessary. Type : Domestic, Outbound | Languages : Malayalam, Gujarati, Telugu, Tamil, Punjabi, Bengali, Kannada, Hindi

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Education: Tenth Pass
• Comfortable with Bengali, Domestic, Gujarati, Hindi, Kannada, Malayalam, Outbound, Punjabi
• No English required
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Malayalam, Gujarati, Telugu, Tamil, Punjabi, Bengali, Kannada, Hindi
• A calm under pressure, polite attitude

Key responsibilities

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Silgate Solutions Limited reviews applications regularly.