Loan Process Associate

Silgate Solutions Limited has an opening for a Loan Process Associate based in Thane West, Mumbai. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

We Are Hiring A Loan Process Executive To Handle Customer Calls, Explain Loan Details, Generate Leads, And Assist In The Loan Process. Good Communication, Convincing Skills, And Basic Maths Knowledge Required. Freshers And Experienced Candidates Can Apply. Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, English, Hindi, Punjabi

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹18,000 – ₹30,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi, Tamil
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, English, Hindi, Punjabi

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Silgate Solutions Limited. It takes less than a minute.