Malayalam Telecaller

Silgate Solutions Limited is hiring a Malayalam Telecaller in Thane West, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Make Outbound And Receive Inbound Customer Calls.Explain Products Or Services In Malayalam.Follow Up With Leads And Convert Inquiries Into Sales Or Appointments.Handle Customer Queries Professionally.Maintain Accurate Call Records And Update Crm/Software.Achieve Daily And Monthly Calling Targets. Salary- Fixed + Incentives. Languages : Malayalam

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Vacancies: 30
• Shift: 10 AM - 7 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.