Softsales

Silgate Solutions Limited wants to bring on a Softsales for its Thane West, Mumbai team. The team is filling 20 vacancies. No experience? You can still apply. The pay goes up to ₹22,000/month.

In the employer’s words

This Is A Service-Oriented, Soft-Sales Role Focused On Helping Customers Complete Their Digital Personal Loan Applications. The Executive Will Guide Customers, Resolve Queries, And Ensure A Seamless End-To-End Onboarding Experience, Without Aggressive Selling.*Unlimited Incentives*. Type : Outbound | Languages : Gujarati, Tamil

Salary

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Gujarati, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Gujarati, Tamil
• You are customer-first and calm under pressure

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.