Tele Caller

Silgate Solutions Limited has an opening for a Tele Caller based in Thane West, Mumbai. No experience? You can still apply. Salary is up to ₹22,000/month. The team is filling 30 vacancies.

Note from the employer

We Are Looking For A Patient, Expressive, And Goal-Oriented Telecaller To Join Our Team. In This Role, You Will Be Responsible For Generating Leads, Promoting Our Products/Services, And Resolving Customer Queries Over The Phone. Languages : Hindi, Tamil, Punjabi, Kannada, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Kannada, Punjabi, Tamil
• Basic English
• Freshers can apply
• Languages: Hindi, Tamil, Punjabi, Kannada, English
• You are polite and patient

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Silgate Solutions Limited.